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Fully informed
FAQ
Frequently asked questions about micro public transport
Am I allowed to bring pets?
Are children and babies allowed?
Are the vehicles accessible?
Can I also book by phone?
Can I also pay online?
Can I book for multiple people?
Can I cancel or rebook my ride?
Can I claim discounts such as the climate ticket or similar?
Can I take luggage or bulky items with me?
Do I need to register to be able to book?
How long is the lead time for a booking?
How safe are the rides?
What happens if the driver is late?
What should I do if I am late or cannot take the ride?
Which payment methods are offered long-term?
